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Terms & Conditions
By using libertynailsupplies.co.uk, you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
Shopping at libertynailsupplies.co.uk
You can order products in the following ways:
When you place your order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically, so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email, we will then check availability and contact you if the Product is not available. You will be notified by email.
If an order is cancelled due to the products not being available, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
Payment
To ensure that shopping online is secure, your credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet.
Your credit card company may also do security checks to confirm it is you making the Order.
All order details and invoices will be sent with your goods to the delivery address that you specify at the point of placing your Order.
Price
The price for each product is shown in UK sterling.
We always try to make sure that the prices are accurately shown on our website but errors may occur. If we discover an error in pricing of the products in your order, we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you, we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.
Delivery and Charges
The cost of packing and delivery is clearly displayed at the ‘checkout’ for your approval prior to confirming your order.
Most orders placed (Monday-Friday) are despatched within 24 hours from our warehouse, subject to your payment being processed and stock availability.
No orders are processed, despatched or delivered on Bank Holidays or weekends.
All orders leave our premises on a 1st class recorded delivery service with Royal Mail - our chosen courier.
Free UK delivery on all orders placed on our website excluding international delivery. International delivery will incur a fixed delivery charge of £2.00 but this will be waived if you spend £50 or more, please note we are not responsible for any custom tax. Some of our products are fragile and our expert team of warehouse staff are trained in the best packing methods to protect your order.
Any Item not received must be reported to us by email 21 days after the order is placed. At this point we will contact the courier to investigate. To ensure we offer a safe and efficient service you will be required to sign for all deliveries, please ensure you provide a delivery address where someone will be able to sign for your order. If for any reason, a delivery is not possible between the above hours, your order will be taken to the local depot of Royal Mail and a card will be left for you to collect at the local depot.
Complaints
We welcome all feedback about our service and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.
We have a simple but comprehensive returns and refunds policy which means that we can get to the bottom of most queries quickly and easily over the phone. For issues that cannot be dealt with immediately, we will endeavour to respond within 24 hours either with a solution or with an expected timescale to put an end to the issue.
If you have a complaint you wish to make, please email us at sales@libertynailsupplies.co.uk or call our customer service team on 0161-2388933.
Returns and Refunds
We have a simple but comprehensive returns and refunds policy which means that we can get to the bottom of most queries quickly and easily over the phone. For issues that cannot be dealt with immediately, we will endeavour to respond within 24 hours either with a solution or with an expected timescale to put an end to the issue.
For more information on Returns and Refunds, please read that section.
Availability of Products
We try to keep our website as up to date as possible but cannot guarantee that particular product will always be available. All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you.
Liability
The Liberty Nail and Beauty Supplies website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. When we are informed of any inaccuracies, we will try to correct them as soon as we can.
Changes
We may update these Terms and Conditions from time to time. If you continue to use our website after the date on which the change comes into effect, your use indicates your agreement to be bound by the new Terms and Conditions.
General
Please read the instructions, manuals and other user documentation that comes with your Products carefully. Liberty Nail and Beauty Supplies is not involved in the manufacture of Products and will not advise on their use or operation or the manufacturer’s guidelines. You are urged to use all Products safely and in accordance with the manufacturer’s guidelines.
We may change or withdraw any part of libertynailsupplies.co.uk, or may refuse you access to the web site at any time if we consider it necessary. Since we are only aiming at the UK market, we cannot guarantee that it accords with local laws of any other countries. Use of our website and these terms are subject to the laws of England and the jurisdiction of the English Courts.
Privacy Policy
Our Plain English Privacy Policy
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.
Your consent
Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.
Disclosure policy
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.
How do we protect your information?
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.
Returns and Refunds
We believe that you will be thrilled with the products you purchase but understand that there may be an occasion where you feel it necessary to return an item. As part of our commitment to customer service, we aim to keep these instances to a minimum and the process as simple as possible. These terms do no affect your statutory rights.
Faulty/Incorrect Goods
If you receive an item from us which is faulty/broken or which you did not order, please contact us by telephone or email to inform us within 7 days of purchase and we will arrange a refund or a replacement. We ask that you send the items back to us via Royal Mail First Class (recorded) and include a proof of postage from the Post Office to so we can refund you for your return postage costs.
By using libertynailsupplies.co.uk, you agree to be bound by these Terms and Conditions. Nothing in these Terms and Conditions affects your statutory rights.
Shopping at libertynailsupplies.co.uk
You can order products in the following ways:
- online via this website
- by telephoning 0161-2388933
When you place your order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically, so that you have confirmation of your order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your order. Once we have sent the confirmation email, we will then check availability and contact you if the Product is not available. You will be notified by email.
If an order is cancelled due to the products not being available, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.
Payment
To ensure that shopping online is secure, your credit/debit card details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the Internet.
Your credit card company may also do security checks to confirm it is you making the Order.
All order details and invoices will be sent with your goods to the delivery address that you specify at the point of placing your Order.
Price
The price for each product is shown in UK sterling.
We always try to make sure that the prices are accurately shown on our website but errors may occur. If we discover an error in pricing of the products in your order, we will inform you as soon as possible using the contact details you supply us with. We will then give you the option of reconfirming your order at the correct price or cancelling it. (If we are unable to reach you, we will treat the order as cancelled). If an order is cancelled, any payment made for the products will be refunded in full.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.
Delivery and Charges
The cost of packing and delivery is clearly displayed at the ‘checkout’ for your approval prior to confirming your order.
Most orders placed (Monday-Friday) are despatched within 24 hours from our warehouse, subject to your payment being processed and stock availability.
No orders are processed, despatched or delivered on Bank Holidays or weekends.
All orders leave our premises on a 1st class recorded delivery service with Royal Mail - our chosen courier.
Free UK delivery on all orders placed on our website excluding international delivery. International delivery will incur a fixed delivery charge of £2.00 but this will be waived if you spend £50 or more, please note we are not responsible for any custom tax. Some of our products are fragile and our expert team of warehouse staff are trained in the best packing methods to protect your order.
Any Item not received must be reported to us by email 21 days after the order is placed. At this point we will contact the courier to investigate. To ensure we offer a safe and efficient service you will be required to sign for all deliveries, please ensure you provide a delivery address where someone will be able to sign for your order. If for any reason, a delivery is not possible between the above hours, your order will be taken to the local depot of Royal Mail and a card will be left for you to collect at the local depot.
Complaints
We welcome all feedback about our service and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.
We have a simple but comprehensive returns and refunds policy which means that we can get to the bottom of most queries quickly and easily over the phone. For issues that cannot be dealt with immediately, we will endeavour to respond within 24 hours either with a solution or with an expected timescale to put an end to the issue.
If you have a complaint you wish to make, please email us at sales@libertynailsupplies.co.uk or call our customer service team on 0161-2388933.
Returns and Refunds
We have a simple but comprehensive returns and refunds policy which means that we can get to the bottom of most queries quickly and easily over the phone. For issues that cannot be dealt with immediately, we will endeavour to respond within 24 hours either with a solution or with an expected timescale to put an end to the issue.
For more information on Returns and Refunds, please read that section.
Availability of Products
We try to keep our website as up to date as possible but cannot guarantee that particular product will always be available. All offers are available while stocks last. If we are unable to supply a product you have ordered, we will notify you as soon as we can after receiving your order. If this happens, you may cancel your order and we will refund you.
Liability
The Liberty Nail and Beauty Supplies website is provided by us without any warranties or guarantees. You must bear the risks associated with the use of the Internet. When we are informed of any inaccuracies, we will try to correct them as soon as we can.
Changes
We may update these Terms and Conditions from time to time. If you continue to use our website after the date on which the change comes into effect, your use indicates your agreement to be bound by the new Terms and Conditions.
General
Please read the instructions, manuals and other user documentation that comes with your Products carefully. Liberty Nail and Beauty Supplies is not involved in the manufacture of Products and will not advise on their use or operation or the manufacturer’s guidelines. You are urged to use all Products safely and in accordance with the manufacturer’s guidelines.
We may change or withdraw any part of libertynailsupplies.co.uk, or may refuse you access to the web site at any time if we consider it necessary. Since we are only aiming at the UK market, we cannot guarantee that it accords with local laws of any other countries. Use of our website and these terms are subject to the laws of England and the jurisdiction of the English Courts.
Privacy Policy
Our Plain English Privacy Policy
We will only use the information that we collect about you lawfully in accordance with the Data Protection Act.
Your consent
Your use of this website signifies your consent to us collecting and using personal data about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.
Disclosure policy
We reserve the right to access and disclose individually identifiable information to enable us to comply with applicable laws and lawful government requests to operate its systems and to protect itself or its users.
How do we protect your information?
We have strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask you for proof of identity or for other personal information before we can process your call or enquiry further.
Returns and Refunds
We believe that you will be thrilled with the products you purchase but understand that there may be an occasion where you feel it necessary to return an item. As part of our commitment to customer service, we aim to keep these instances to a minimum and the process as simple as possible. These terms do no affect your statutory rights.
Faulty/Incorrect Goods
If you receive an item from us which is faulty/broken or which you did not order, please contact us by telephone or email to inform us within 7 days of purchase and we will arrange a refund or a replacement. We ask that you send the items back to us via Royal Mail First Class (recorded) and include a proof of postage from the Post Office to so we can refund you for your return postage costs.